Voicemail - Basics

The Voicemail portal allows Users to access their voicemail and create a personalised greeting that callers will hear before leaving a message.

Setting Up Voicemail

1. Dial *97 or press the voicemail button from your Voiceflow phone. Enter the PIN. For the first-time voicemail setup, the default PIN is 0000.

2. Press 1 to set up your new mailbox.

3. Press 1 to record for first and last time and press #. This name is used throughout the system including for the company directory. Press 2 to save.

4. Press 1 to update your PIN to a personalized 4-digit number and press #.

5. Press 1 to change the mailbox No Answer Greeting. Select a number between 1-10 to record a greeting (recommend press 1, unless you are an advanced user). This is the greeting callers will hear before leaving a voicemail message. Press # to stop recording. Press 2 to save.

Accessing Voicemail

1. Dial *97 or press the voicemail button on your handset.

2. Enter the PIN, then press 1 to listen to new or 2 for saved