Call Barge-In

With the Barge-In feature, users can dial a Feature Access Code to barge in on an active call. Barge-In can be used across locations.

Using Barge-In

1. Dial *33<extension number to barge>, you will then be prompted to enter a PIN code.

2. When you barge a call, by default you are muted and can only listen into the call. For additional functionality:

• Press 1 – Talk only to the remote party.
• Press 2 – Talk only the local party.
• Press 3 – To perform a 3 way conference.
• Press 0 – To mute your phone to both parties.

Note: The Voiceflow support team setup a dedicated Call Barge button on your handset. For more information on this feature contact voiceflow support at support@voiceflow.com.au